An opportunity has arisen for an experienced Systems Engineer to join a leading MSP based in Newcastle. You will be joining a fast paced, driven environment, with a team of dedicated and highly experienced engineers.

Key Responsibilities

• IT technical services to the customer base to assist in problem resolution, product installation, configuration and testing.
• Resolve assigned technical jobs and complete accurate reporting
• Perform local area network installations
• Build rapport and maintain positive relationships with key customers.
• Deliver a high level of customer satisfaction at all times, ensuring a high level of customer service and professionalism in all activities.

Technical skills and experience required for the role:

• Strong experience working in a managed service environment
• Demonstrated successful experience in working within Windows environment.
• Advanced knowledge of Microsoft client operating systems including Windows 7 / 8 / 10
• Advanced knowledge in supporting PC software applications, particularly Microsoft Office Suite
• Intermediate knowledge of Microsoft Exchange, Microsoft SQL Server, Office 365 & SharePoint
• Intermediate knowledge of Microsoft Windows Server 2008, 2012, 2016 including user account management in Active Directory and file system security
• Participate in 24/7 after hours support roster.
• Current and valid Driver's Licence
• Industry certifications ie. (MCSE, CCNA)
• Experience working with networking technologies and ensures security of network assets.
• Practical experience in hardware/software set-up installation, support and troubleshooting.

Katie Rutter
IT Infrastructure
Senior Recruitment Consultant
Let's Connect
https://www.linkedin.com/in/katie-rutter-922635113/
+ 61 2 9249 8028

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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Greythorn Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856